Pakistan Telecom-munication Company Ltd (PTCL) has launched duplicate bill service on web. Customers can either go to PTCL portal www.ptcl.com.pk or click the URL http://dbill.ptcl.net.pk to view their bills, or they can download it in PDF format or can print directly to their printer. Launch of this service saves customer’s time, as now it’s not necessary for customers to visit PTCL OSS or other office to receive a duplicate bill in case they do not receive their phone bill. SEVP commercial, Naveed Saeed said. “The launch of this service is another feature in already thriving portfolio of PTCL services which are designed especially keeping in mind customer facilitation”. EVP Customer Care, Jamil Khawaja said customer care has been at the core of all activities of PTCL and it is our endeavor to provide customer services through various touch points for their ease.
Daily Times report
